Apple has admitted to flaws in keyboard design and said that the issue made letters or characters repeat unexpectedly or do not appear and key(s) feel "sticky" or do not respond in a consistent manner
Apple has publicly acknowledged the flaw in a small percentage of keyboards in certain MacBook and MacBook Pro models. The Cupertino technology giant will cover the cost of repairs beyond the products’ normal warranty, according to a report in The Outline. The move comes as Apple faces class action lawsuits, claiming that the MacBook maker designed flawed keyboards since 2015. Apple’s butterfly keyboard design first featured in the 12-inch MacBook, launched in 2015. At that time, the company claimed that this was more accurate and precise than other keyboards.
Now, Apple has admitted to flaws in keyboard design and said that the issue made letters or characters repeat unexpectedly or do not appear and key(s) feel “sticky” or do not respond in a consistent manner. Macbook users with flawed keyboards can head to Apple or Apple Authorised Service Provider to get the keyboard serviced free of charge. The eligible MacBook and MacBook Pro models for four years from the date of purchase will be covered under this programme.
“Today we launched a keyboard service program for our customers that covers a small percentage of keyboards in certain MacBook and MacBook Pro models which may exhibit one or more of the following behaviors: letters or characters that repeat unexpectedly or don’t appear when pressed or keys that feel “sticky” or aren’t responding in a consistent manner,” an Apple spokesperson said in a statement to 9to5 Mac.
This post is published on https://indianexpress.com
No comments:
Post a Comment